Online Banking
Online Banking
Everything in one place, and a person to talk to when something is unusual.
Your AUD accounts, payments, cards, statements and crypto wallet on one ledger, kept in exact cents.
Online banking is run on the BankBits platform. You sign in once and see every account, every payment and every digital asset on the same screen.
What you can do in online banking
Accounts and cards
Everyday and savings accounts with a BSB and account number issued the moment the account opens, and a card you can freeze from the app.
Payments
Transfers are instant inside the bank and go out by Osko or PayID. A new payee waits sixty minutes, and the name you type is checked against the account before anything moves.
Crypto wallet
Buy, sell, swap and stake digital assets beside your savings. Every coin lives in the same double-entry ledger as your cash.
Statements and receipts
Every movement on one statement, filtered and exported to CSV with the same filters the screen used.
Term deposits and savings pots
Open a term deposit or set money aside in a pot without leaving online banking.
Two-factor sign-in
A six-digit code from any authenticator app, and a step-up check before anything unusual leaves your account.
How to log in
- Select Online Banking at the top of any page, or use the button below.
- Enter your client ID or e-mail address and your password.
- Enter the six-digit code from your authenticator app.
- You are in. Accounts, payments, statements and the crypto wallet are all on the one screen.
If you enter your password incorrectly three times, sign-in is suspended. Use the password-reset link on the sign-in page, or contact us through our Contact Us page and the team will help you regain access.
Log in to Online BankingTwo-factor sign-in
A six-digit code from any authenticator app, and a step-up check before anything unusual leaves your account.
Secure messages
We will never ask for your password or authenticator code by phone, e-mail or text.
Support inside the app
If you enter your password incorrectly three times, sign-in is suspended. Use the password-reset link on the sign-in page, or contact us through our Contact Us page and the team will help you regain access.
Keeping your money safe
- Every new payee waits sixty minutes before the first payment can leave.
- Confirmation of Payee checks the name you type against the receiving account.
- Eligible deposits are protected under the Financial Claims Scheme up to A$250,000 per account holder. Crypto assets are not deposits and are not covered.
Read more on our Security and Fraud & Scams pages.
Online Banking
Everything in one place, and a person to talk to when something is unusual
AUD accounts with PayID and BSB details, Osko payments, cards, statements, term deposits and your crypto wallet, all behind two-factor sign-in.
Your deposits are protected up to A$250,000
Eligible deposits with Charity Bank Australia are covered by the Australian Government’s Financial Claims Scheme, administered by APRA, up to A$250,000 per account holder. Crypto assets are not deposits and are not covered by the scheme.
What the Financial Claims Scheme means for you